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Our Fairness Commitment

Transparent, honest, and equal treatment for all businesses

We built hocha.town to be marketing infrastructure for local businesses—not extortionware. Paid plans buy control, prominence, and reach. They never buy truth, correction, or the right to leave.

What We Promise

  • Every business can exist on hocha.town — even without an account or subscription
  • Corrections and removal are always free — accuracy is a right, not a paid feature
  • Paid plans buy prominence, not existence — your listing is never held hostage
  • No suppression of competitors — no tier can hide, block, or punish another business
  • Transparent pricing — what you see is what you pay, no hidden fees

How Listing Tiers Work

Unclaimed Listing (Free, Baseline Presence)

Every business may appear on hocha.town, even without an account. This ensures the directory remains open and complete.

  • Basic listing (name, category, general location)
  • Appears in search results and map views (non-priority)
  • Included in baseline AI trip planner results (non-priority)
  • Information may be limited or auto-generated
  • No direct control over listing fields
  • No analytics, enhancements, or promotional placement

Claimed Listing — $4.99 per listing per month

One plan. Every paying listing gets exactly the same treatment — there is no higher tier to outbid you.

  • Claim and manage your listing
  • Edit and maintain all core details, hours, and contact info
  • Replace auto-generated information with owner-provided content
  • Photos, video, highlights, and owner notes
  • Digital guest guidebook with a public link you can share
  • Post events and push special offers to travelers
  • Grouped above unclaimed listings when browsing a category, and eligible for the homepage features
  • Performance analytics — views, clicks, and where traffic comes from

What it does not buy: your position in search results, or how the AI trip planner ranks you. Those two ignore payment entirely — see below. We also feature places editorially because they are worth knowing about, paying or not, so a featured listing is not proof anyone bought it.

What Is Always Free (All Businesses)

These actions never require a subscription:

  • Request factual corrections (hours, address, phone)
  • Request removal of a listing
  • Report inaccurate or harmful information
  • Verify permanent closure

Accuracy and removal are rights, not paid features.

How AI Recommendations Work

Our Trip Planner matches travelers to places based on what they asked for. Every business can appear in the results, including unclaimed ones.

Paying does not change your score. The scorer never reads whether a listing is featured or claimed — it reads the listing itself. The same is true of search: paid placement applies to category browsing and the homepage, and nowhere else.

What claiming changes is the data. Matching runs on your description, tags, highlights and owner notes, so a listing with real amenities, a pet policy and current details simply has more that can match a traveler's question. That is a better position earned by better information, not by payment — an unclaimed listing with good data will outrank a paid one with thin data.

Your Right to Leave

No Lock-In. No Penalties.

  • Request factual corrections — wrong hours, outdated details, bad photos — always free
  • Request removal anytime — email us and your listing is removed, no questions, no fees
  • You own your content — photos, descriptions, and details you submit remain yours
  • Paid access controls display and promotion — never ownership

What Happens If You Stop Paying?

Your Listing Stays — It Reverts to Unclaimed

  • Your listing remains on hocha.town — it is never removed or hidden
  • Your listing becomes unclaimed again (baseline search and map visibility)
  • Grouping above unclaimed listings, the guidebook, analytics and owner content are switched off
  • Owner-submitted content may be archived but not displayed
  • No penalties or restrictions apply — re-upgrade at any time

This is marketing infrastructure, not extortion. We earn your business by being useful, not by holding your presence hostage.

Questions about fairness? We're happy to explain how anything works. Email us at [email protected]

Ready to claim your listing?

Choose a plan and take control of how your business appears on hocha.town.

Get Listed

This fairness-first approach is core to Frontier Consulting Group, LLC, the team that built and operates hocha.town.

Learn more about Frontier Consulting Group
Our Fairness Commitment — How Ranking Works | Hocha.town